About Us
Founded in July 2016, Duncs Consult is a Ghanaian-owned business solutions firm dedicated to helping Small and Medium Enterprises (SMEs) grow through customer experience, marketing, and sales transformation.
Over the years, Duncs Consult has evolved from a general consulting hub into a strategic growth partner — combining human-centred strategy, digital tools, and practical training to help Ghanaian businesses deliver world-class experiences and achieve measurable results.
We believe every business, no matter its size, can create loyal customers and sustainable growth when its people, processes, and customer touchpoints are aligned.
Our Core Values
- Excellence in Service
- Customer-Centered Thinking
- Innovation with Purpose
- Growth Through People
Our Team
Sarfowaa Duncan
Founder & CEO
Nana Aboagye Gyabaa III
Board Chairman
Mr Dennis Nii Noi
Board Member
Mrs Esther Owusu-Ansah
Board Member
What Our Clients Say
Rated 4.5 out of 5
Dunsc Consult completely transformed how my team interacts with clients. Their customer experience training didn’t just improve service, it boosted our repeat bookings within weeks.
Linda Owusu
Rated 4.5 out of 5
Dunsc Consult helped us build a more customer-focused work culture. Their insights and structured process made it easy for us to measure improvement and sustain it long after the project ended.
Joseph Opoku Agyemang
Rated 4.5 out of 5
Working with Dunsc Consult gave our restaurant a new customer culture. The feedback system they introduced helps us monitor service daily and respond faster. Our customers notice the difference.
Ernest Adjei
Rated 4.5 out of 5
Their approach to linking customer experience with sales is practical and effective. Our staff now sell confidently and handle complaints better. Sales have grown steadily since the training.
Gifty Asare Osei